Water is running now
Shut the water off. Then make one call.
Drying starts before anyone has decided anything about your claim — your policy asks you to stop the damage growing. Below is what a crew in Surprise is working against, measured rather than guessed.
(888) 217-5329 Call a contractorConnects you with an independent contractor about new work. Calls may be recorded.
Surprise, measured
River flooding is the local event, and a homeowners policy does not answer for it.
Air dries materials quickly here, which is why a slow leak can hide for months.
Frozen pipes are not the local story. Supply lines and appliances are.
Rising water is not the local risk. What comes out of the plumbing is.
A house mapped out of the zone before that date may sit inside the current one.
Newer supply lines rarely fail on their own. Appliance hoses and water heaters do.
Hours 0–48
Water damage
Extraction first, then air movers and dehumidifiers, then moisture readings taken until the material is dry rather than until it looks dry. A burst supply line needs two trades: a plumber for the pipe, a restoration crew for the wall. Your policy usually pays the second and not the first.
Connects you with an independent contractor about new work. Calls may be recorded.
Weeks later
Mold
EPA puts the do-it-yourself line at about ten square feet. Above it, containment and negative air are the job, and CDC does not recommend testing when growth is already visible. Insurance treats mold from a slow leak as a gradual loss, which is usually excluded.
What happens when you call
- 01You say what happened, when it started, and whether water is still moving. Three facts; the rest waits.
- 02The call goes to an independent contractor covering Surprise. Nothing is scheduled until you agree to it.
- 03Someone comes out, reads moisture in the materials, and says what has to come out and what can be dried in place.
- 04You sign for the drying work, or you do not. The contractor is not your insurer and cannot negotiate your claim.
Connects you with an independent contractor about new work. Calls may be recorded.